Important Questions to Ask When Buying Productivity Software

Software programmes are very expensive and it is important to evaluate carefully what need before start the process of buying. There are a number of helpful questions that you should ask vendors when buying these programmes. This article is meant to highlight and explain some questions that you should ask vendors when buying the software programmes

  1. How is the software priced?

The cost of buying the decided by various factors. Factors like per seat or per concurrent user must be determined. Per seat entails how many seats or places that will be using the software at your place of work. per concurrent determines the numberof workers to use the software at anyone particular time. Another importantdeterminant is per processor. This means the number of machines that theprogramme operates on.

  • What support services are included in the purchase?

Most of the agency project management  software for  is very expensive and must include some support software when purchasing them. The support programmes are like customization features and training sessions on how to use the software. Ensure that these programs are installed before aking the purchase. The programs support the installation and implementation of the software so that your Return some ( ROI) is accelerated.

  • Am guaranteed of satisfaction?

It is important to ask this question so that you assess the ease with which you will return the software if it fails you or does not provide what you expected. It will be a big mistake if you buy a programme that does not give you the satisfaction that you anticipated. Before signing the agreement to buy, this must be very clear. You need to inquire about how many days it will take before receiving a refundor a different programme.

  • Turn Around Time

You need to inquirethe amountof time the software company will take before fixing your softwareissues. Some do it on daily basis or monthly. It is important to have thisquestion clearly answered because it will affect the productivity of workers.

  • Is the software scalable

Scalability entails how expandable the programme is. A scalable programme will accommodate future business needs. it is important to purchase a scalable software programme especially when you are doing huge investment.

  • Does the software have an update programme?

Programmes that have an update feature are important because customers are informed when the service is not there may be due to upgrading. This assists the customer to make important decisions by doing some adjustment to their programmes. It is important to ensure that you have this feature when purchasing an expensive software.

  • Is the software customizable?

The ability of the software to be customized to meet your business need is some important consideration before buying the software programme.

What Is Refresh

Refresh is a community of designers and developers working to refresh the creative, technical, and professional culture of New Media endeavours in their areas. Promoting design, technology, usability, accessibility and standards.

We’re not a secret society for web designers and developers. Everyone interested in “refreshing” the internet is welcome. Even if you just want to learn. As long as you believe in positive innovation, this is for you.

Recently, we’ve joined forces with Creative Front a project run by Anglia Ruskin University to help promote local creative industries. You can find out more about Creative Front on our FAQ page.

Next event

CMSs for Web Designers: SilverStripe, Drupal and Expression Engine
Wednesday, 7th March 2012, 19:00 – 21:30

We usually meet the first Wednesday of every month, around 7pm. We alternate between talks one month and pub chats the following month.

Get involved

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Previous session reports

2011 and beyond

After over a year’s gap, we started meeting again in March 2011 with a well attended event. View details of events from 2011 and beyond here.


On December 2nd, Matthew Pennell presented a talk on ExpressionEngine, Jamie Rumbelow chatted about CodeIngiter and PHPUK talked on integrating Magento and ExpressionEngine with EECommerce.

On October 7th, Jake and Jamey from AllYearbooks presented their work on AJAX interfaces. Download a PDF of their slides.

On September 2nd, Rob Chant talked about SEO. Some notes from his talk are available online (PDF)


On January 7th, in partnership with the Cambridge media professionals group CaMedia, we saw a presentation from Dr Mohammad Al-Ubaydli from the health records startup Patients Know Best. You can view the slides from Mohammad’s talk on Google Docs; a full write-up of the evening is on DavePress.

On October 1st we met for a discussion on Subversion and version control. Read more about the presentation, or download the presentation notes.

On July 2nd we met for a discussion on PPC management. Read more about the techniques and information covered.

On February 6th we met for a discussion on productivity, both within your day-to-day work and on a more general personal level. Read more about the links and sites mentioned on the evening.


On December 5th we met for a discussion on graphic design for Content Management Systems.

On October 3rd we met to talk about PHP frameworks. Read a report of the evening, or download the slides:

The Venue

We’ve been very lucky to have the use of rooms provided by Anglia Ruskin University. Many thanks to Tim Reynolds and Caroline Hyde for making that happen!

Our members

Refresh Cambridge was formed in 2006, and meets semi-regularly for presentations and drinks. Below is a list of just some of our members’ personal sites:

Someone missing? Let us know.